Term of Service
By accessing or using On Point Courier’s website and services, you agree to comply with our Terms of Service.
1. Overview
These Terms and Conditions govern the use of the services provided by On Point Courier. “On Point Courier,” “we,” “us,” or “our” refers to the courier service provider, and “User,” “you,” or “your” refers to the client or customer utilizing our services. These terms apply to all visitors, users, and others who access or use our logistics platform.
2. General Terms
By accessing or using our services, you confirm that you are at least 18 years of age and possess the legal authority to enter into this agreement. We reserve the right to refuse service to anyone for any reason at any time.
3. Account Registration
To access certain features of our courier platform, you may be required to create an account. You must provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for any activities or actions under
your account.
4. User Conduct
Users are expected to utilize our services for lawful purposes only. Prohibited conduct includes but is not limited to:
- Identity Data: Full name, username or similar identifier.
- Contact Data: Delivery address, billing address, email address, and telephone numbers.
- Financial Data: Bank account and payment card details (processed securely via third-party gateways).
- Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
5. Services and Availability
On Point Courier provides logistics and delivery services subject to operational availability. While we strive for 100% precision, we do not guarantee specific delivery times unless explicitly stated in a premium service tier agreement. Service availability may be affected by weather conditions,regulatory changes, or unforeseen logistical interruptions.business need to know.
Financial transactions relating to our website and services are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments.
6. Payments and Billing
Payment for courier services is due at the time of booking unless a corporate credit account has been established. Our rates are calculated based on:
Weight & Volume
Dimensions of the package.
Distance
Pickup and destination points.
Speed
Service level selected.
Insurance
Additional coverage options.
7. Intellectual Property
The On Point Courier name, logo, website design, and proprietary tracking technology are the exclusive property of On Point Courier. You may not use, reproduce, or distribute any part of our intellectual property without prior written consent.
8. Third-Party Links
Our service may contain links to third-party websites or services that are not owned or controlled by On Point Courier. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
9. Disclaimer of Warranties
Our services are provided “as is” and “as available” without any warranty or condition, express, implied, or statutory. On Point Courier specifically disclaims any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by applicable law, On Point Courier shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues,whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of our services.
11. Indemnification
You agree to defend, indemnify, and hold harmless On Point Courier and its licensee and licensors, and their employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses resulting from your use and
access of the service.
12. Termination
We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.access of the service.
13. Privacy Policy
Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy.
14. Governing Law
These Terms shall be governed and construed in accordance with the laws of the jurisdiction inwhich On Point Courier operates, without regard to its conflict of law provisions.