Frequently Asked Questions
Find answers to common questions about joining our driver network, pharmacy partners, onboarding, scheduling, earnings, and delivering with On Point Courier.
Find answers to questions
How Can We Help You?
Common Questions
Quick answers to frequently asked questions about our medical courier and logistics services.
Pharmacy & Health Partners
01 What healthcare organizations does OnPoint Courier serve?
We maintain strict HIPAA-compliant procedures to protect patient information throughout the delivery process. Our drivers receive privacy and compliance training, all delivery data is handled securely, and access to sensitive information is limited to authorized personnel only.
02 How do you protect patient privacy during deliveries?
03 What types of medical deliveries do you handle?
04 Do you provide scheduled and recurring delivery routes?
05 Can you handle STAT or emergency medical deliveries?
Yes. Our dispatch team manages urgent and STAT deliveries with priority scheduling to ensure critical healthcare shipments reach their destination as quickly and safely as possible.
06 How can my healthcare facility get started?
Simply request a quote or contact our logistics team. We’ll discuss your delivery requirements, service area, scheduling needs, and provide a customized transportation solution for your organization.
Driver & Logistics Team
01 How do I become an OnPoint Courier driver?
Complete the driver application, submit the required documents, and successfully complete our verification process. Once approved, you’ll receive onboarding information and begin accepting delivery assignments.
02 What qualifications are required to become a driver?
03 Do drivers receive delivery assignments through a mobile app?
04 Can drivers choose their working schedule?
05 How does OnPoint Courier support its drivers?
06 What makes driving for OnPoint Courier different?
Get Your Medical Quote
Request a fast and accurate delivery quote tailored to your shipping needs and destination.