Privacy Policy
This Privacy Policy explains how On Point Courier collects, uses, stores, and protects your personal information when you use our website and services.
⚠️ Please read and accept our Privacy Policy before continuing. By proceeding, you acknowledge that you understand how your information may be collected, used, and protected by On Point Courier.
1. Introduction
At On Point Courier, we are committed to safeguarding the privacy of our customers and website visitors. This policy applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data.
We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
2. Data Collection
We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
Personal Information We Collect
- Identity Data: Full name, username or similar identifier.
- Contact Data: Delivery address, billing address, email address, and telephone numbers.
- Financial Data: Bank account and payment card details (processed securely via third-party gateways).
- Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
3. How We Use Information
We process your personal data for the following purposes:
Service Delivery
We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
Communication
To communicate with you regarding your shipments, updates to our terms, or responding to support inquiries. This may include SMS notifications for delivery tracking.
4. Data Sharing
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.
Financial transactions relating to our website and services are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments.
5. Security Measures
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a
business need to know.
6. Your Privacy Rights
Under data protection law, you have rights including:
Right to Access
You have the right to ask us for copies of your personal
information.
Right to Rectification
You have the right to ask us to rectify information you think
is inaccurate.
Right to Erasure
You have the right to ask us to erase your personal
information in certain circumstances.
Right to Portability
You have the right to ask that we transfer the information
you gave us to another organization.
7. Cookies & Tracking
A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
We use cookies to identify you when you visit our website, to determine if you are logged in, and to help us analyze the use and performance of our website and services.